LEGAL NOTICE
- Website supervising operator / Manufacturing manager
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AURALEE Inc.
CEO Hirohumi Kobayashi - Seller (Website authorized distributor)
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BBF, Inc.
CEO: Jun Tamura - Customer Support
- Contact us from here
- Seller Address
- Uchisaiwaicho Tokyu Building 7F, 1-3-2 Uchisaiwaicho, Chiyoda-ku, Tokyo 100- 0011
- Selling Price
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Price of goods and consumption tax displayed on this Website
*Shipping fees are not included
*You shall bear the Internet connection fees and communication fees mainly required for browsing the pages of this Website. - Shipping fee
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Domestic shipping fee
Flat fee 770 yen (including tax)
International shipping fee
USD：＄23
EUR：€24
GBP：￡20
KRW：₩22,220*Shipping fees will vary per currency and will be automatically displayed depending on your location.
- Payment method
- Available payment methods: credit card, cash on delivery, and PayPal.
- Payment with a credit card
When making payments with a credit card, you can choose either lump-sum payment, payment in installments, or revolving payment. The available installment options may vary depending on your credit card issuer.
< Acceptable credit cards >
JCB,VISA,Mastercard,and American Express*For international purchases, we accept only VISA and Mastercard.
The charge will be applied on your credit card company's settlement date.
Your credit card will be charged upon shipment of your order. The charge will be deducted on the settlement date of your credit card company.
Foreign currency payments may incur a foreign exchange conversion fee depending on the credit card in use.- Payment using cash on delivery
- The maximum amount of one order is 300,000 yen (including tax). Please make payment to the carrier staff when you receive goods.
An additional fee for COD will apply. - Payment with PayPal
- Payment can be made with the payment method linked to your PayPal account.
This service may not be available for some products, such as limited products and made-to-order items. - Timing of the delivery of goods
- Normally, we ship within 2-4 business days after your order is confirmed.
If you have requested the shipping company for contactless delivery, we will not accept refunds due to loss or theft. - Return or exchange of goods and cancellation
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(1) You are not allowed to cancel, return, or exchange your order under any circumstances, except in cases of product defects. However, if there is an initial defect in the goods (meaning that there is a clear defect in the specifications, or you receive any goods different from the goods covered by the sales contract), we accept returns or exchanges as long as you contact our customer support within seven (7) days after the arrival of the goods. We cannot accept returns or exchanges if the goods have already been used, if there are no tags or accessories, or if we determine that the return or exchange is unreasonable. Please refer to Article 16 of the Terms of Use.
(2) You shall bear the shipping fee for returning goods purchased on this Website. However, if the return is due to reasons attributable to us, we will refund the said shipping fee.