LEGAL STATEMENT

Website supervising operator / Manufacturing manager
Kabushiki Kaisha Auralee
CEO Hirofumi Kobayashi
Seller (Website authorized distributor)
BBF, Inc.
CEO: Jun Tamura
Customer Support
Contact us from here
Seller Address
Uchisaiwaicho Tokyu Building 7F, 1-3-2 Uchisaiwaicho, Chiyoda-ku, Tokyo 100- 0011
Selling Price
Price of goods and consumption tax displayed on this Website
*Shipping fees are not included
*You shall bear the Internet connection fees and communication fees mainly required for browsing the pages of this Website.
Goods shipping fee
Domestic dispatch fee
Flat fee 770 yen (including tax)
Payment method
A credit card and cash on delivery are available.
Payment with a credit card
When making payments with a credit card, you can choose either lump-sum payment, payment in installments, or revolving payment. (The number of payments is different depending on the credit card you use.)
< Acceptable credit cards >
Domestic sale
Visa, Master, JCB, Amex, Diners
Payment using cash on delivery
The maximum amount of one order is 300,000 yen (including tax). Please make payment to the carrier staff when you receive goods.
You shall bear any extra charge for cash on delivery.
Timing of the delivery of goods
Normally, we ship within 2-4 days after the contract is signed and the order is completed.
Return or exchange of goods and cancellation
(1) Under any circumstances, you are not allowed to cancel your order nor return or exchange the goods you have purchased. However, if there is an initial defect in the goods (meaning that there is a clear defect in the specifications, or you receive any goods different from the goods covered by the sales contract), we accept returns or exchanges as long as you contact our customer support within seven (7) days after the arrival of the goods. We cannot accept returns or exchanges if the goods have already been used, if there are no tags or accessories, or if we determine that the return or exchange is unreasonable. Please refer to Article 16 of the Terms of Use.
(2) You shall bear the shipping fee for returning goods purchased on this Website. However, if the return is due to reasons attributable to us, we will refund the said shipping fee.
  1. AURALEE
  2. LEGAL STATEMENT