Before contacting us, we kindly invite you to visit our [FAQ] page for immediate assistance.

If you require further assistance, please review the details below and complete the inquiry form.

Customer Services
Operating Hours: 10:00 AM – 6:00 PM (JST)
Closed on weekends, national holidays, and New Year holidays.
※Inquiries received on weekends and holidays will be addressed sequentially from the following business day.

Depending on the volume of inquiries, it may take some time for us to respond. We appreciate your kind understanding.

Please ensure your settings allow emails from "@auralee.jp" and "@auralee-office.jp".

By sending a message, you agree to our [Privacy Policy].

Inquiry subject*

CUSTOMER / Online Store Inquiries CUSTOMER / Product Inquiries CUSTOMER / Stockists & Retail Locations PRESS / Editorial & Press Inquiries RECRUIT / Careers

Details of inquiry*

Name （Given Name）*

Name （Family name）*

E-mail address (half-width alphanumeric characters)*

tel*